Brads Creative Concrete Complaints and Reviews

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You'll be pleased - AT FIRST - with how beautiful your patio will turn out. However, when you see a problem starting - WITHIN YOUR WARRANTY PERIOD - and try to get Brad to address it, you'll get no response. Over the past year I've made countless calls to Brad and sent countless emails to his office manager, David (who I really believe is Brad). Brad NEVER calls back and David's... Read more

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  • Aug 12, 2011
  • Building Products
  • Austin, Texas
  • 1
  • 1
  • 29

On the surface, you will like the look of your patio but if you have issues, BRAD does not follow-up. He sells his products with a verbal 5 year warrenty but won't honor the warranty and his contracts are not detailed. Caveat Emptor. THEN... He won't return calls or emails. You will spend months tracking him down if you have an issue. If you do use him, get every detail in writing... Read more

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Brad's Creative Concrete do not stand for their word. They promised this project would only take 3 days. It has been 8 weeks because everytime they would finish one part of the project they would destroy something else. Then they would fix it and something else was destroyed. I would never, ever recommend them to anyone. The owner does not care for his customers as he has done absolutely... Read more

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